COURSE DESCRIPTION
The Certificate in Front Office & Guest Services course provides specialized training in hotel reception management, reservation systems, guest check-in/check-out procedures, concierge services, and customer relationship management in hospitality settings.
Graduates will be prepared to work as front desk agents, guest relations coordinators, or front office supervisors in hotels, resorts, and hospitality venues with expertise in delivering exceptional guest experiences, handling complaints, and managing front office operations efficiently.
Course Features
- Lecture 0
- Quiz 0
- Duration 4 weeks
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
