Basic Certificate in Professional Care Service

COURSE DESCRIPTION
The Certificate in Professional Care Services program equips students with advanced knowledge and skills in service coordination, case management, quality assurance, and professional standards required for leadership roles in care environments.
Graduates will be prepared to work as care coordinators, service managers, or quality improvement specialists in healthcare facilities, home care agencies, and community service organizations with expertise in regulatory compliance, team supervision, and client advocacy.
LEARNING OUTCOMES
- Develop practical skills necessary for personal care.
- Understand the fundamentals of social work and cultural diversity.
- Plan and prepare nutritious meals.
- Promote cultural awareness and sensitivity in care services.
- Foster critical thinking and problem-solving skills in health-related scenarios.
- Enhance customer service skills and housekeeping management.
- Improve record-keeping and documentation skills.
- Develop personal growth and professional development plans.