Global Hospitality Services

COURSE DESCRIPTION
Global Hospitality Services is a vocational course offered by City & Guilds of the UK, designed to equip learners with the essential skills, knowledge, and professional standards required to work in the international hospitality and tourism industry. It provides a comprehensive understanding of hospitality operations across various sectors such as hotels, resorts, restaurants, cruise ships, and event management.
The course emphasizes customer service excellence, cultural awareness, and communication, and teamwork— key components for delivering high-quality guest experiences in a global context. Learners gain practical and theoretical training in areas such as front office operations, housekeeping, food and beverage service, and health and safety standards.
Recognized globally, the City & Guilds Global Hospitality Services qualification prepares individuals for entry-level to supervisory roles and provides a solid foundation for career advancement or further education in hospitality management. The course is ideal for those seeking employment in the local and global hospitality workforce, where service excellence and adaptability across cultures are critical for success.