Course Content
Intro to Front Office Management
This is an introductory course on front office hotel management.
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Introduction to Front Office
About the front office
Organizational chart
All positions
Assistant front office
Guest relations
Duty manager
Reservation/revenue
Night auditor
Front Office
Head concierge
Head receptionist
Telephone agent
Door man
Bell captain
Thank you
Front Office in Hotel Management
About Lesson

Exercise Files
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